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Privacy Policy

Last updated: October 19, 2025

ToTheTopWA ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website [www.tothetopwa.com.au] (the "Site") or use our services.

We adhere to the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).
 

1. Information We Collect

We may collect personal information from you in several ways, including:

  • Personal Information You Provide: When you fill out our "Get a Free Quote" form, email, or call us, you may provide us with:

    • Full Name

    • Email Address

    • Phone Number

    • Property Address (including Suburb and Postcode)

    • Details about your property (e.g., single or two-storey, number of panels).

  • Usage Data (Collected Automatically): When you access the Site, our servers (e.g., through Wix or Google Analytics) may automatically collect information such as your IP address, browser type, pages visited, and the time and date of your visit.
     

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and deliver our services (e.g., to create and send you a quote).

  • To respond to your inquiries, schedule appointments, and communicate with you.

  • To send you service-related communications.

  • To maintain and improve our Site, including monitoring its usage and performance.

  • To comply with our legal obligations.
     

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties.

We may share your information only in the following limited circumstances:

  • With Third-Party Service Providers: We may share data with vendors who help us operate our website (like our hosting platform) and business (like analytics providers). These providers are contractually obligated to protect your data.

  • As Required by Law: We may disclose your information if required to do so by law or in response to a valid request by public authorities (e.g., a court or government agency in Australia).
     

4. Data Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. Your information is stored on secure servers. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.
 

5. Cookies

Our Site may use "cookies" (small files placed on your device) to enhance your user experience and collect usage data. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
 

6. Your Rights (Access and Correction)

You have the right to access the personal information we hold about you and to request that we correct any inaccuracies. To make such a request, please contact us using the details below.
 

7. Children's Privacy

Our services are not intended for or directed to individuals under the age of 18. We do not knowingly collect personal information from children.
 

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date at the top.
 

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:

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  • By Phone: +61 426 927 450

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